Cookie information at Lloyd & Whyte

Cookies Policy

This Cookies Policy explains what cookies are and how we use them. You should read this policy so that you can understand what type of cookies we use, or the information we collect using cookies and how that information is used.

Cookies do not typically contain any information that personally identifies a user, but personal
information that we store about you may be linked to the information stored in and obtained from cookies. We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the cookies we use. For further information on how we use, store and keep your personal data secure, please see our Privacy Policy.

This privacy policy applies to Lloyd & Whyte Ltd only and sets out how we use and protect any information that you give Lloyd & Whyte Ltd when you use this website.

Lloyd & Whyte Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We keep our privacy policy under regular review, and we will place any updates on this webpage.

What we collect

We will collect information about you when you request a quotation or ask for further information regarding our products and services. The type of information will include:

Name, date of birth and job title
Contact information including address, postcode, telephone and email address
Information relating to your property and sums insured
Information relating to specific benefits you require when quoting for Practice Absence
Information relating to your vehicle and drivers
Information relating to your income and sick pay entitlement

What we do with the information we gather

We require this information to enable us to provide you with a quotation and the services you asked for, and in particular for the following reasons:

Internal record keeping
If you agree, we may use information held about you, to provide you with information about other products and services which we and other Lloyd & Whyte Group Ltd companies offer, which we feel may be appropriate to you by email, telephone, post or other means.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or post. We may use the information to customise the website according to your interests

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 has changed, and the rules are essentially designed to protect the privacy of internet users. For more information on the changes please visit the Information Commissioners Office Website.

Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. When you visit the website again, the cookie allows that site to recognise your browser. Cookies may store user preferences and other information.

The cookies we use are “analytical” cookies. This helps us analyse data by recognising and counting the number of visitors and to see how visitors move around the site when they are using it. We only use this information for statistical analysis purposes.

Overall, cookies help us to improve the way our website works by enabling us to monitor which pages you find useful and which you do not, as well as making sure users are finding what they need easily. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@lloydwhyte.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, if you tell us that you wish this to happen.

Your personal data will not be transferred to countries outside the EEA by Lloyd & Whyte Ltd. Under the Data Protection Act 2018 you have the right to access your personal information (subject to certain exemptions). If you would like a copy of the information held on you, please write to Data Protection Officer, Affinity House, Bindon Road, Taunton, Somerset TA2 6AA.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Telephone Calls

We may record telephone conversations to offer you additional security, resolve complaints and improve our service standards. Conversations may also be monitored for staff training purposes.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following
conditions. The following definitions shall have the same meaning regardless of whether they
appear in singular or in plural.

Definitions

For the purposes of this Cookies Policy:

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Cookies Policy)
refers to Lloyd & Whyte, Affinity House, Bindon Rd, Taunton TA2 6AA.
Cookies means small files that are placed on your computer, mobile device or any other
device by a website, containing details of your browsing history on that website among its many uses.
Website refers to Lloyd & Whyte, accessible from https://www.lloydwhyte.com/
You means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.

The use of the Cookies

Type of Cookies We Use

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal
computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both session and persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these
Cookies is to provide You with a more personal experience and to avoid You having to
re-enter your preferences every time You use the Website.

The following are the cookies used on the L&W website:

How do I change my Cookie settings?

You can change your cookie preferences at any time by clicking on the cookie icon.

You can then adjust the available tick boxes, then clicking ‘Save and close’. You may need to refresh your page for your settings to take effect.

Your Choices Regarding Cookies

If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies
in your browser and then delete the Cookies saved in your browser associated with this website.
You may use this option for preventing the use of Cookies at any time.

If You do not accept Our Cookies, you may experience some inconvenience in your use of the Website and some features may not function properly.

If You’d like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.